Blog Posts

Go to Financial Tab. Click on one line, either Room, Charge, or Service. Click “Adjustment”. A pop up will automatically adjust the full amount with the taxes. Make sure to click the check box for “Debit Room Adjustment from Owner Proceeds Check”. You can write a note into here for the description of why making […]

Log into LodgicalCRS https://admin.lodgicalcrs.com/#/login Click the “Booking Engine” tab and choose “Room / Unit Images” This will open up a page that has a select dropdown and preview of the photo gallery. Dropdown section This is where you choose which unit you are modifying Select “Unit Name” image(s) button opens up a file window so […]

Go to the Account Select “Rates” button at the top of the page. Select the arrival and departure dates. Save and exit. Go back in. This will refresh the dates in the table to only be the arrival/departure dates. Go to “Room Type Rates” tab Click “Add” at the bottom of the column on the […]

General Credit Card rules – Credit Card Tokens – Refund Rules – Over  the Phone Reservations – Seasonal Slips – Online Reservations – Store Sales General Credit Card Rules Lodgical doesn’t take payments. Lodgical makes a request to the payment gateway system and receives a success or fail response. Never change the financial line for […]

A condominium rental situation is very complex but can be a win-win situation for both owners of units as well as the rental association.  A board of directors which consists of owners of the units make all final decisions given to them from the general manager of a condominium rental property.  This board of directors […]

Condominium Rotation Condominium rotation is one of the most important aspects of managing a condominium properly as well it can be one of the more difficult tasks for faced by management to maintain.  Rotation simply stated is a means of equally distributing guests in units providing to equally disburse revenue to individual owner of units […]

How to use Task in Lodgical Web and Lodgical Desktop   Tasks can be added to any reservation  Tasks can be associated with departments Departments can be configured to send notifications (SMS and Email) when a new task is created There are 4 types of tasks:   Go into reservation and find the task tab […]

How to use quick fill to change your rates: This will change one room type at a time. First you will need to go to: System-Configuration-Rate Classes   This will take you to the rate classes already set up. Double click on the rate class you want to change. Go to “Room Type Rates” choose […]

How to put someone on a waiting list and then making a reservation when the dates are available. To put someone on a waiting list: Click on “Waiting List” got to “New Item” and then fill in all the customers information and then make sure you hit save, the customer will now be on the […]

This will walk you thru the process of doing a refund on a reservation: First go to the reservation that you want to issue a refund to and look at the financials to see the amount and how you are going to refund the money. You will need to click on payment and a screen […]