Tips and Tricks

Accounts (Lodgical Desktop)

Basic Account Features
Adding Rates to an Account
Online Group Step-by-Step

LodgicalWeb Account Functions

Booking Engine Portal (LodgicalCRS)

Video: Beginners Guide
Adding Images

Condominium (Lodgical Desktop)

ACH Setup for Property and Owners
Condominium Overview
Condo Rotation
Owner Portal
Owner Portal: Booking an Owner Stay
Room-specific charges

Conferences (Lodgical Desktop)

Conference Overview

Data Security

Data Security

Financials

Credit Card Overview
EMV Basics

Lodgical Desktop
Adjustments
Refund
Split Financials on a Reservation
Transfer

LodgicalWeb
Refund

Front Desk Assistance

Lodgical Desktop
Video: Making a Reservation
Dashboard Overview Pt 1
Dashboard Overview Pt 2
Demo Mode
Tasks Overview
Guest Profiles
How to Use Punch Clock
Setup Store Sales

LodgicalWeb
Add Reservations
Arrival/In/Departing
Add/Remove Unit Blocks
Chart Navigation
Gift Certificates
Show Rates on Chart
Store Sales
Tasks Overview
Waiting List

General

Mobile Check-In

Lodgical Desktop
Customize Source(s) Labels
Export Email List
How to Handle Expired Gift Certificates
Mailing Lists
Report Sender
Reports
Time Clock Setup and Reports

LodgicalWeb
LodgicalWeb Overview
Adding Store Sales/Services
Dashboard Overview
Editing Unit Info
Reports: Filtering by Column
Updating Email Password
Users and User-Access Levels

Housekeeping

LodgicalWeb
Overview
Video Step-by-Step
Assign Housekeepers
How to Use Housekeeping App

Rate Classes

Base room type
Creating packages
Quick Fill function
Video: Quick Fill vs Quick Rate
Video: Length of Stay Explanation

Copy:
Year-to-year
Unit-to-unit
Rate class-to-rate class

Text Messaging

Setting up a Twilio account
Text Messaging Functions
Twilio “Undelivered – Unregistered” Error

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