LodgicalWeb

Customize your chart colors to indicate at a glance a guest’s interest, where the reservation was made from, or notify a necessary action that needs to happen on the reservation.

How to put someone on a waiting list and then making a reservation when the dates are available. To put someone on a waiting list: Click on “Waiting List” got to “New Item” and then fill in all the customers information and then make sure you hit save, the customer will now be on the […]

This will walk you thru the process of doing a refund on a reservation: First go to the reservation that you want to issue a refund to and look at the financials to see the amount and how you are going to refund the money. You will need to click on payment and a screen […]

How to Transfer funds from one account to another account: Go to the reservation where the money is that you would like to transfer, click on the financial tab, go to the transfer tab at the bottom of the page and click.  This small box will pop up and you will need to fill that […]

Updating your password for your email in LodgicalWeb if you had to change it. Go to the top right-hand corner and click on the circle icon with your initial in it and go to settings, then go to setup, interfaces, email on the bottom row and then go to the password box and change your […]

How to create a new Gift Certificate: Go to the “gift certificate” on your home screen and click then go to the box that says “new gift cert” and click then you fill out the “TO” section first and try to fill in as much as possible then go to the “FROM” section and fill […]

LodgicalWeb has a really nice feature that will display the room rates on your chart. To access this feature, click on your chart on the home screen and then go to the right of the chart where you will see “select a rate class” choose the rate you would like to show. Your rates will […]

How to add items to “services” or “store sales”: Go to settings and then Financials. If you have Stores sales turned on (shown with red arrow) to be the same as services then you can just add all your items under “edit services”. Click on that box and it will bring up the screen to […]

To Set up new employee or edit and existing employee: Go to settings under the initial icon in the right-hand corner then “setup” then users and access levels and “edit employees”. To add a new employee, click on “new” if you want to edit someone already in the system click on “edit” next to the […]

Quick Access -Where to find your guest that are checked in, arriving and Departing: Go to the right-hand corner of your screen click on this icon      and it will display -In, Arriving and Departing, click on each category to display the guests. To hide this again just click on that icon again.      […]