General

Customize your chart colors to indicate at a glance a guest’s interest, where the reservation was made from, or notify a necessary action that needs to happen on the reservation.

Make a reservation into the future. After filling in the required information, click the Payment button. Click “Apply Gift Certificate”. Choose the gift certificate you want to apply. Hit “Apply”. Hit Apply again. Mark GC as Applied. The reservation will show a total due as a negative. Repeat steps to apply gift certificates. You can […]

Instructions on how to use the punch clock here Each user will be able to use the punch clock in Lodgical. In order to use the Punch Clock, you must have it enabled. Enable in the System Preferences. System–>Configuration–>Program Settings, System Preferences tab. When it’s enabled, you will see the punch clock in the bottom […]

Updating your password for your email in LodgicalWeb if you had to change it. Go to the top right-hand corner and click on the circle icon with your initial in it and go to settings, then go to setup, interfaces, email on the bottom row and then go to the password box and change your […]

How to add items to “services” or “store sales”: Go to settings and then Financials. If you have Stores sales turned on (shown with red arrow) to be the same as services then you can just add all your items under “edit services”. Click on that box and it will bring up the screen to […]

To Set up new employee or edit and existing employee: Go to settings under the initial icon in the right-hand corner then “setup” then users and access levels and “edit employees”. To add a new employee, click on “new” if you want to edit someone already in the system click on “edit” next to the […]

How to categorize columns in the reports: Pick the report you want to catergorize. I choose NIGHTS on my report and dragged it up into the header and it will be sorted by nights know. You can choose any column and do this in many reports. This is how it will display:

How to edit your unit info: First you will need to go to settings then go to “property” and then under “units” you will see five boxes where you can change different information.  Once in settings go to “property” then “units” then click on what you want to change in that unit.   This is […]

A lighter PMS that gets the job done Need a PMS that works on any device: smartphone, tablet, computer? LodgicalWeb is what you need! LodgicalWeb is a browser-based PMS Lite. Connect LodgicalWeb to your current Lodgical Enterprise software, or use by itself. Great for housekeepers to use on a tablet to have real-time updates to […]

Guests can open a browser and check into your hotel in a safe way for them and your staff. What you need to start: an SSL. Check out the instructions here if you need to add an SSL to Lodgical. Make sure your Lodgical Server is running. Open the Guest App, which is located in […]