Front Desk

Enable Punch Clock and Reports here To clock in: There are two ways to clock in. The first way is to log in as the user and select the Punch button. The second way is to select the Other button. Using this method, you can enter in any user login and clock in, regardless of […]

How to use Task in Lodgical Web and Lodgical Desktop   Tasks can be added to any reservation  Tasks can be associated with departments Departments can be configured to send notifications (SMS and Email) when a new task is created There are 4 types of tasks:   Go into reservation and find the task tab […]

How to put someone on a waiting list and then making a reservation when the dates are available. To put someone on a waiting list: Click on “Waiting List” got to “New Item” and then fill in all the customers information and then make sure you hit save, the customer will now be on the […]

How to create a new Gift Certificate: Go to the “gift certificate” on your home screen and click then go to the box that says “new gift cert” and click then you fill out the “TO” section first and try to fill in as much as possible then go to the “FROM” section and fill […]

LodgicalWeb has a really nice feature that will display the room rates on your chart. To access this feature, click on your chart on the home screen and then go to the right of the chart where you will see “select a rate class” choose the rate you would like to show. Your rates will […]

Quick Access -Where to find your guest that are checked in, arriving and Departing: Go to the right-hand corner of your screen click on this icon      and it will display -In, Arriving and Departing, click on each category to display the guests. To hide this again just click on that icon again.      […]

How to put in a Unit block for various reasons. First you will click  “Unit Block”  on your home screen and then choose the range of dates( your “start” and “end” ) you would like this block to be, if you want to put a note in as to why you are putting this block […]

How to do store sales in Express: Go to the home screen and click on “store sales”.  Your first 15 items will show up as hot buttons which means they are displayed on the main dashboard which you will see in blue, just click on the blue box to add item to cart,  if you […]

This is your home screen in LodgicalWeb, from this page you can add a reservation either by clicking on the “add Res” or buy clicking on the “chart”. The home page also gives you the weather for the day and also the weeks temperature. This page also has your business information. Some of that information […]

Did you know Lodgical has a mini-POS in it? It does! Treat it like a store cash register–take transactions directly on it, or charge an item or service to a room that can be paid for later. Adding Guest Services First things first: add the items and services to the Store Sales or use Guest […]